Shipping policy

At Sveltura, we are committed to providing an exceptional shopping

experience for our customers, including clear and straightforward shipping policies.

We offer free shipping on all orders within the United States.

Shipping Locations

This shipping policy applies to orders shipped within the United States.

Delivery Times

Below are the estimated delivery times for all packages:

● Order cutoff time: 5:00 PM (GMT-06:00). Orders placed after this time

will be processed the next business day, which may add an extra day to the

delivery estimate.

● Order handling time: 1–2 business days (Monday to Friday) Once your order is processed, it will be shipped by one of our

trusted carriers.

● Transit time: 4–7 business days (Carriers: USPS, UPS, FedEx, or equivalent).

● Estimated delivery time: 5-9 business days

Delivery Time = Handling Time + Transit Time Carrier Services

We partner with the following reliable carriers for deliveries within the United States (Carriers: USPS, UPS, FedEx, or equivalent).

Shipping Costs

Free Shipping: All orders within the United States qualify for free

shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages,

please contact our customer service team immediately. We are here to assist you

and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a

tracking number. You can monitor your package's journey on our Track Order.

Questions?

Visit our FAQs page at FAQ Page  or contact our customer service team.

Contact Information

Store Name: Sveltura

Address:  30 N Gould St Ste R Sheridan, WY 82801

Company Registration Number (EIN): 32-0840148

Email: Info@sveltura.com

Phone: +1 (567) 246-0501

Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (GMT-6)

Response Time: We aim to reply within [1-2 business days].